What Our Customers Say
Jerry came into our lives during some of the worst we've ever been through. We found serious mold in our house and then a tree fell on the roof. On top of that my husband was incredibly sick, partially to do with the mold. He was patient, helpful and really understanding, he's still helping us even though his part of the process is basically over. I can't say enough how glad we are that Jerry was the one to help us, I wish everyone in this process was as great as he is. Oh and the work he did was great, that's important too 🙂
We were very fortunate to have been referred to Jerry and his crew. After experiencing our first pipe burst and water in our basement Jerry helped us go through the whole process. What I feared being a nightmare turned to be a smooth process. All thanks to Jerry. His response to our insurance and us was always in a timely manner and the work was efficient and professional. Thank you for all the work and the help you provided us.
Jerry and is team are amazing! Jerry is extremely knowledge, patient and very responsive to questions. After having a bad experience with another mold remediation company I am so very grateful to Jerry and his team. With in a few minutes of speaking with him I felt immediate relief. Throughout the process his has encouraged questions and responds right away. I have had such a peace of mind since working with Water Fire Mold. Truly amazing!
5 months ago-
Jerry and his team were excellent. He was at my house when I needed him and quickly got to work after assessing the damage to my bathroom. I could tell right away they were knowledgeable. They kept me in the loop throughout the entire process and helped me make informed decisions on what steps to take next. If you are looking for an honest and caring team to take care of you and your property, look no further. I told Jerry on the final day he was at my house “I don’t wish disasters or misfortune on family or friends, but should they need assistance regarding water, fire, or mold remediation, your number will be the one I give them.”
Recently we encountered a small mold spot in the ceiling of our laundry/mud room. Through recommendations we contacted Jerry from water fire and mold. Part of the issue was the sewer pipe on our roof wasn’t sealed all the way causing water to flow onto our ceiling. So not only did they fix and seal that pipe, they cut out our ceiling, and trim removed the mold and then repainted the ceiling and trim and the whole area. We were very pleased with his efforts and he also worked with our insurance company too. We would recommend Jerry and his crew from Water/Fire/Mold
Jerry and his crew did a great job. The cost was reasonable and Jerry worked directly with my insurance rep. for the work that was covered by insurance.
The crew was professional and friendly and performed the tasks in a timely manner.
- Jerry was great at explaining everything that had to be done.
- Any additional issues that were found after the original insurance estimate, we're photographed and sent to the insurance agent.
From the mold remediation needed in the attic due to condensation in the vent system, to the water damage to my hardwood floors from a leaking portable AC unit, everything was done efficiently and thoroughly.